Policies

Payments

• Full payment for each month is due before your first lesson of each month. NOTE: If payment is not made within 12 hours of the 1st lesson of the month, lessons will be canceled until payment is received and processed.

• A lesson instructor determines the rate and duration of the lesson and is subject to change with prior notice.

• An invoice will be sent via email from no-reply@squarespace.info and can be completed online using multiple ways to pay.

• We accept payments in cash, credit, check, Venmo, or Zelle. If you need to make other payment arrangements, please contact us @ murphymusicgroup@gmail.com

• All lessons paid for are non-refundable, but will be honored by Murphy Music Group for 6 months.

Cancellation and Lateness Policies

• Lessons canceled with less than 24 hours notice must be paid for and cannot be rescheduled unless due to illness or emergency.

• If you must cancel on the day of the lesson, please get in touch with your teacher directly by phone and give at least 4 hours notice.

• Lessons canceled with more than 24 hours notice can be rescheduled or skipped at no additional charge.

• Makeup lessons can be scheduled directly with your teacher at a time convenient for both of you.

• If you are unable to arrange a makeup lesson with the instructor and cancellation was done within the policy guidelines, a credit will be applied to your account and can be accessed for up to 6 months of the missed lesson date.

• If a student cancels more than half of their lessons in a given month, the teacher is no longer required to reserve that student’s time slot.

• If a student is late for their lesson, the lesson can be ended at the previously determined time in order to be fair to other students.

• We are flexible and understanding so if you need a specific arrangement, please let us know, and we will do our best to accommodate you.