Policies

Payments

  • Full payment for each month is due before your next lesson.

  • A lesson instructor determines the rate and duration of the lesson and is subject to change with prior notice.

  • An invoice will be sent via your preferred communication for those making online payments.

  • We accept payments in cash, credit, check, Venmo, or Zelle.

  • All lessons paid for are non-refundable, but will be honored by Murphy Music Group for 6 months.

Cancellation and Lateness Policies

  • Lessons canceled with less than 24 hours notice must be paid for and cannot be rescheduled unless due to illness or emergency.

  • If you must cancel on the day of the lesson, please get in touch with your teacher directly by phone and give at least 4 hours notice.

  • Lessons canceled with more than 24 hours notice can be rescheduled or skipped at no additional charge.

  • Makeup lessons can be scheduled directly with your teacher at a time convenient for both of you.

  • If a student cancels more than half of their lessons in a given month, the teacher is no longer required to reserve that student’s time slot.

  • If a student is late for their lesson, the lesson can be ended at the previously determined time in order to be fair to other students.

  • We are flexible and understanding so if you need a specific arrangement, please let us know, and we will do our best to accommodate you.